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What is business analysis?
The Guide to the Business Analysis Body of Knowledge (BABOK) defines business analysis as:
Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
We’ve been exploring this more as we’ve been working on the Agile Extension to the BABOK, and recently Kevin Brennan (our Product Owner) suggested modifying this to make the discipline of business analysis sound less like a translator of business and technical jargon.
So, here is an alternative shorter suggesion:
Business analysis defines the capabilities that enable an organization to deliver value to its stakeholders.
What are your thoughts?
- Is this clear enough?
- Would everyone know what is meant by capabilities, stakeholders and value (see recent post on business value)?
Clearly this definition would still be expanded to talk about the tasks and techniques, but as a rallying call there is some real strength in the simplicity and minimalism of this definition — and it also neatly includes business architecture within the scope too, which is a good thing.
Let’s get a discussion going…
August 18, 2010
David W. Wright
Hmm, not bad, may have some legs.
The toughest concept here is “capabilities”, that word can mean different things to various audiences. “Stakeholders” is OK, and people may discuss what “value” really is, but we know it is not “expense” or “budget” or such.
Does “Capability” mean what the business does? Is it the processes/procedures with all the resources and technology and anything else it needs to do its business? Are there degrees of Capability? Are they documented in, say, a Business Architecture?
What gets me, though, is that these definitions never mention Requirements. OK, requirements is not the only thing done within Business Analysis, but it is core to the discipline as practiced today. I have not counted the number of times the word appears in the BABoK, but I bet it outnumbers any other noun.
Perhaps Requirements are the source of Capability? Requirements are primarily about the defined ability to do something in a business. Is being able to meet those requirements in actuality a business’ capabilities?
As you can see, some defining terminology can be tricky. The other two main terms are good, so if “Capability” can be defined in a way that is accessible to a wide audience, then this whole definition may be a good improvement.